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Partner Terms

Commercial terms for shops and Partners using HourGo.

Last updated: [DATE]

1. Partner obligations

  • Maintain accurate menus/catalogues, pricing, and availability.
  • Prepare orders promptly and safely; follow food safety/product standards.
  • Support substitution rules where allowed and communicate out-of-stocks.

2. Payouts & fees

Commissions, fees, and payout schedules are governed by your Partner agreement and dashboards.

3. Customer service

Partners may be asked to support issue resolution (missing items, incorrect items, replacements).